Agents for digital transformation
helping public and private stakeholders across the Built Environment

Change Agents are international experts working with policymakers, associations, and leading organisations to accelerate the adoption of innovative processes and protocols across the Built Environment.
Change Agents rely on research-based methods to assist both public and private clients in improving their digital performance (internal) and the abilities of their value chains (external). Services are delivered through an international network of process engineers, academic researchers, and top specialists with the relevant international experiences to match each client’s information management, knowledge management, and digital performance challenges.
Deliverables include tailored assessment metrics, custom online tools, macro adoption policy roadmaps, digital transformation strategies, and competency-based educational frameworks across languages and boundaries.
Agents for digital readiness and maturity
providing policies and roadmaps for digital transformation

Change Agents' expertise covers all key technologies, processes and protocols across the digital built environment. Our advisory services include:
Advisory Excellence
Our Advisory services offer a hands-on approach to enhance your business performance. Through detailed consultations, we meticulously review client materials, audit platforms against the highest standards, and engage directly with clients in meetings and workshops tailored to your needs.
Communication & Engagement
With a focus on stakeholder interaction, we offer dynamic workshops, high-level training sessions, and the development of visual knowledge models. These services are designed to articulate complex concepts clearly, ensuring all stakeholders have a comprehensive understanding.
Strategies and Roadmaps
We provide strategic planning by developing macro adoption strategies, digital performance policies, and improvement strategies. This helps our clients navigate the digital landscape with confidence and foresight.
Frameworks and Programs
Our team excels in creating bespoke certification, educational, and Continual Performance Development (CPD) programs. We aim to structure learning and development to meet the precise needs of your workforce.
Agents for organising information
enabling knowledge-based decisions
Change Agents develop and implement digital transformation strategies within organisations and - supporting policy makers - across industry sectors. Change Agents reduce the complexity of decision making by clarifying the connections between requirements and deliverables, and by prioritising the actions that need to be taken to improve digital performance.

Change Agents deliver the advice, methods, models, and tools needed to reduce complexity and improve decision-making. All is based on published research that and is well-tested and implemented in pioneering organisations and institutions.
Glossary Management
From identifying key terms to publishing them through online tools, our Glossary Management ensures clarity and consistency in terminology across various disciplines and regions.
Ontologies
We offer tailor-made ontologies and taxonomies that can be used for developing classification and numbering systems. Whether it is to organize documents, 3d digital models, or data sets, we can assist clients in organizing their in-house knowledge resources, processes, and deliverables.
Agents for assessing digital performance
deploying research-based methods and custom-built tools
Change Agents conduct assessments to establish the capability, competency, and compliance gaps within and across organisations and project teams. Using research-based methods and custom-built tools, assessments are used to establish performance benchmarks, identify competency gaps, and clarify the levels of macro adoption across industry sectors.

Assessment
Planning
Our planning services establish performance targets, competency profiles, and role structures that are essential for robust organizational development.
Platform Customisation
We offer platform setup, branding customisation, and functionality extensions that ensure your assessment tools reflect your company’s image and meet your unique operational needs.
Template Management
Customising assessment templates and managing assessment campaigns are key components of our service. We assess competencies at individual, team, and organisational levels, ensuring readiness and compliance.
Analysis and Reporting
Our analytical services validate assessment responses, create detailed reports, and develop Power BI dashboards that offer real-time insights into your data.
Agents for open knowledge sharing
empowering communities, researchers and practitioners
Agents for custom-built solutions
building online applications and micro tools for assessment and learning
Change Agents develop and maintain online applications that are tailored to serve its assessment approach and open innovation approach.
The assessor platform is a specialised and highly customisable web application for developing, conducting, and managing performance assessment and improving campaigns. The application (assessor.io) allows the creation of custom assessment profiles, staged assessment flows, assessor accounts, assessment notes, and many other permission-based controls. The application provides customisable data analytics allowing robust generation of detailed reports.
The BIM Dictionary platform (BIMdictionary.com) is a collaborative web application that hosts the knowledge base of the BIM Dictionary Project (part of the not-for-profit BIMe Initiative). The custom-built platform allows searching, browsing, and creating custom term lists in multiple languages. Intended as a community tool, the BIM Dictionary includes multiple consoles for generating, translating, and reviewing terms, descriptions, and multi-page encyclopoedic entries contributed by industry experts.
The BIM Standards Navigator (available in French) is a custom self-contained app explaining the main concepts within the International Standards Organisation (ISO) that cover Building Information Modelling. Commissioned as part of the PlanBIM (France) and currently hosted on the BIM Dictionary platform, the app includes more than 100 pages of interactive learning content and is a sample of smart solutions that assist small and medium enterprises (SME)s to learn complex topics.
Agents for international impact
serving public and private companies and institutions in many countries

Change Agents works across the world, serving clients in Australia, Europe, the Gulf Region, Canada and Brazil.