Agents for digital transformation across the Built Environment

Change Agents are international experts working with policy makers, associations, and leading organisations to accelerate the adoption of innovative processes, and protocols across the Built Environment.

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Change Agents (CA) rely on research-based methods to assist both public and private clients to improve their own digital performance (internal) and the abilities of their value chains (external). Services are delivered through an international network of process engineers, academic researchers, and top specialists with the relevant international experiences to match each client’s information management, knowledge management, and digital performance challenges.

Deliverables include tailored assessment metrics, custom online tools, macro adoption policy roadmaps, digital transformation strategies, and competency-based educational frameworks across languages and boundaries.


Agents for organising information and enabling knowledge-based decisions

Change Agents develop and implement digital transformation strategies within organisations and - supporting policy makers - across industry sectors. Change Agents reduce the complexity of decision making by clarifying the connections between requirements and deliverables, and by prioritising the actions that need to be taken to improve digital performance.

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Change Agents deliver the advice, methods, models, and tools needed to reduce complexity and improve decision-making. All is based on published research that and is well-tested and implemented in pioneering organisations and institutions.


Agents for assessing and improving digital performance using unique metrics, methods, and tools

Change Agents conduct assessments to establish the capability, competency, and compliance gaps within and across organisations and project teams. Using research-based methods and custom-built tools, assessments are used to establish performance benchmarks, identify competency gaps, and clarify the levels of macro adoption across industry sectors. 


Tools for performance assessment and knowledge organisation

Change Agents develop and maintain online applications that are tailored to serve its assessment approach and open innovation approach. 

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The assessor platform is a specialised and highly customisable web application for developing, conducting, and managing performance assessment and improving campaigns. The application (assessor.io) allows the creation of custom assessment profiles, staged assessment flows, assessor accounts, assessment notes, and many other permission-based controls. The application provides customisable data analytics allowing robust generation of detailed reports. 


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The BIM Excellence tool (2013-2021)  was an online solution for conducting assessment campaigns. Multiple versions of this tool were developed, each customised to match a client's assessment requirements by country, domain, discipline, or language. The tool has now been amalgamated into the assessor.io platform.


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The BIM Dictionary platform (BIMdictionary.com) is a collaborative web application that hosts the knowledge base of the BIM Dictionary Project (part of the not-for-profit BIMe Initiative). The custom-built platform allows searching, browsing, and creating custom term lists in multiple languages. Intended as a community tool, the BIM Dictionary includes multiple consoles for generating, translating, and reviewing terms, descriptions, and multi-page encyclopoedic entries contributed by industry experts.