Since 2004, we've committed ourselves to performance improvement through technology implementation and process change. Our approach is neither haphazard nor typical. We always start with research and end up with tools and workflows. Then we start again with tools and workflows and end up with research. We learn and teach. We read and publish. We communicate and collaborate.


Change Agents is an open innovation business founded by Dr. Bilal Succar back in 2004. Its services relies on Agents from Australia and other countries. While the company itself is relatively small, it prides itself with the uniqueness of its consultancy services and the openness of its research-based approach.

we are what we share

The many concepts and tools we've created and share through blogs and publications

Online Learning - the BIM Framework Channel

Presentations and public workshops

Macro-BIM adoption: Diffusion of Innovation within Markets and across Countries, BIM Expo Hannover, Germany. - September 6, 2017.

Building Information Modelling: Organisational Implementation & Macro Adoption Download Presentation (4528KB), presentation delivered at OICE BIM Forum - Milan, April 20, 2016.

BIM Performance Assessment (Slides Set 1) and BIM Policy Development: Different Countries, Common Approaches (with Dr. Mohamad Kassem) (Slides Set 2) presentations at the European BIM Summit 2016 - Barcelona, Feb 18, 2016.

BIM Performance Assessment, presentation at the Canadian University Dubai, organised by the Emirates BIM User Group - Dubai, Feb 15, 2016 – Slides Download Slides (PDF 6.8MB)

Integrated Performance Assessment: from BIM wash to BIM Excellence. BIM User Exchange Group (Singapore) - online presentation on May 28, 2015 – Slides available here.

The Road to BIM Excellence, presentation at BIM Show Live 2015, in collaboration with Imperial College London (Estates Projects) and BIM.Technologies, Manchester, UK, April 9, 2015.

Strategic BIM Adoption within organizations and across markets, Keynote presentation at the International BIM Day, Kuala Lumpur, Malaysia, Sep 22, 2014 (Link)

Aligning project requirements with team capabilities, presentation at the RTC Australasia 2014 - Melbourne, May 29, 2014. Presentation slides with notes.

The link between the BIM Framework and BIM Excellence, academic workshop and industry presentations in Singapore, April 28-30, 2014.

The BIM Framework, the knowledge structures underlying the BIM domain - an academic perspective, Universidade de São Paulo (USP) - Brazil, October 25, 2013

As competências necessárias para o profissional que atua no processo BIM - "The BIM competencies of industry practitioners", presentation at the 4th International BIM Seminar, organized by SindusCon-SP, São Paulo - Brazil, October 24, 2013...Download Slides

BIM Excellence presentation and full-day Workshop - part of Informa BIM Summit 2013 - Sydney, August 26 and 28, 2013

BIM In Practice - an overview of challenges and current industry initiatives, Jazcorp SEEDS conference - Perth, July 12, 2013

Invited speaker (BIM Performance Measurement and Improvement) and workshop facilitator (BIM Maturity in Malaysia). Part of the “Sustainable Building Construction through BIM” seminar and workshop hosted by the University of Malaya (UM) and the Construction Research Institute of Malaysia (CREAM), Kuala Lumpur, April 23, 2013

Introducing BIM into Tertiary Curricula, presentation at the University of Newcastle, Callaghan NSW, October 2012

BIM Education Strategy: presentation at the annual meeting of Heads of School of Architecture Association for Australia (AASA) at Griffith University, Gold Coast, September 2012

BIM Excellence: a Unique Approach to Performance Assessment and Certification, RTC - Australasia (website), May 2012.

BIM Education Woking Group, presentation to the AIA National Education Committee, Canberra ACT, March 2012

BIM Industrial Transformation in Australia: online presentation at the 8th IBS Roundtable: Mechanisation through Building Information Modelling (BIM), November 2011 - Malaysia

BIM competency: from implementation to assessment, presentation at the buildingSMART National Industry Conference, University of New South Wales, September 11, 2009.

Organizational BIM: How to assess and improve your organization’s BIM performance and Understanding BIM Wash, a Primer for Clients and Service Providers, RTC Australasia (website), May 2011

Building Information Modeling: From Implementation to Performance Management, BIMARC2010 seminar at Berjaya Times Square (Kuala Lumpur, Malaysia), July 23rd, 2010 (brochure link - PDF)

BIM Awareness and Competency, a Construct-IT for Business workshop, conducted in collaboration with Dr. Jason Underwood at the ThinkLAB, University of Salford (Salford, United Kingdom), May 11th, 2010 (review link - PDF)

BIM Competency: from Implementation to Assessment, a presentation at buildingSMART National Conference, University of New South Wales (Sydney, Australia), September 11th, 2009 (website)

...Other: BIM Excellence presentations in Hong Kong (2010), BIM-CMM workshop at NIBS in Washington DC (2010), BIM: Change or Perish at RAIA, Victoria (2007).

Academic publications

Succar, B., & Kassem, M. (2015). Macro-BIM adoption: Conceptual structures. Automation in Construction, 57, 64-79 (download paper).

Succar B. and Sher W. (2013), A competency knowledge-base for BIM learning, AUBEA2013, NZ, November 20-22, 2013 (download paper) - winner of the RICS Top Paper Award for AUBEAU2013

Succar B., Sher W., & Williams, A. (2013), An integrated approach to BIM competency assessment, acquisition and application, Automation In Construction (download paper)

Succar B., Sher W.,  & Williams A. (2012). Measuring BIM performance: Five metrics. Architectural Engineering and Design Management, 8(2), 120-142 (download paper)

Succar, Bilal (2010), The Five Components of BIM Performance Measurement, 2010 CIB World Congress, Salford, United Kingdom (download paper)

Succar, Bilal (2010), Building Information Modelling Maturity Matrix. In Jason Underwood & Umit Isikdag (Eds.), Handbook of Research on Building Information Modelling and Construction Informatics: Concepts and Technologies: Information Science Reference, IGI Publishing (download paper)

Succar, Bilal (2009), Building information modelling framework: A research and delivery foundation for industry stakeholders. Automation in Construction, 18(3), 357-375 (download paper)

Note: additional academic papers with multiple co-authors are available here.

Other slides and publications

BIM Performance Measurement and Improvement - presentation, April 23, 2013 (download slides)

BIM in Practice - BIM Education (co-authored with 11 colleagues, part of the AIA/Consult Australia BIM Education Working Group effort), August 2012 (download PDF (540 KB), visit website)

Roof and Façade Magazine – Asian Edition (English Language), multiple articles in May, June and September 2010 (link to R&F website)

Building Information Modelling: A Call For Action, in Bloomfield Tremayne’s Quarterly Newsletter, Winter 2009

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